In addition, GRV IT Solutions Pvt Ltd is a trusted IT service provider offering on-site support,
professional installations, and flexible staffing. Founded as Gravity Infotech in 2020 and
incorporated as GRV IT Solutions Pvt Ltd in 2024, we combine proven field experience with
enterprise-grade professionalism.
2020
Serving since
4+
Service hubs
24/7
Responsive mindset
Milestones
2020
Founded as Gravity Infotech
We started with a small field team. It gave hands-on IT support to firms across Bengaluru.
2024
Incorporated as GRV IT Solutions Pvt Ltd
We set up formal systems. We grew our regions. Then we made our service steps the same everywhere.
Mission & vision
Downtime is a business problem, not an IT one.
Similarly, everything we build protects uptime. That covers bench steps, response models and escalation paths.
Mission
To deliver fast, transparent, and enterprise-grade IT support that minimizes downtime and drives operational continuity.
Vision
To become India's most trusted on-site IT service partner, known for professionalism, responsiveness, and reach.
How we work with you
First we learn what the machine must do for you. Then we set out the work
that fits — a single repair, a fleet service, or a standing arrangement for a business. Notably, reporting stays
simple and honest, and chasing someone is never part of it.
Diagnosis and written quote before any work starts
Parts named on the quote, and nothing substituted
A single point of contact across all four regions
What we hold to
Three commitments, on every job
Transparency
Clear scope. Clear updates. Honest dates on every job.
Responsiveness
We reply fast. Then we fix fast. We check this every week.
Accountability
One named owner for every job, rollout and engineer.
Our engineers
The people behind the bench
Every machine that comes in is diagnosed by an engineer at the branch nearest you, not routed to an anonymous queue.
These are the people who open your laptop.
Namakkal branch
Service engineer
Thanjavur branch
Service engineer
Tiruppur branch
Service engineer
Velachery branch
Service engineer
The company
Who GRV IT Solutions is
Overall, GRV IT Solutions is an Indian IT company. We work across Bangalore, Chennai, Hyderabad and Kerala. We started on the repair bench. However, the business now covers on-site support, installs and staffing too.
GRV IT Solutions is a Lenovo authorised partner. So Lenovo comes first, and every repair uses genuine parts. Meanwhile we still fix Dell, HP, Acer and ASUS. So a mixed office fleet stays with one supplier. You can confirm Lenovo warranty coverage on the Lenovo support site.
The way GRV IT Solutions works is simple. First we test it. Then we quote in writing. We begin only after you agree. As a result you always know the cost before the work, not after it.
What we actually do
We fix laptops. We also look after office IT. Our team works from four benches in South India. So help is never far away.
First we test the machine. Then we send you the price in writing. You choose what happens next. Nothing starts until you say yes.
Lenovo work comes first, because we are an authorised partner. However, we fix other brands too. For example, Dell, HP, Acer and ASUS all come to the same bench.
