Guides & notes from the bench
Our laptop repair guides give plain explanations of the faults we see most, so you can work out what is wrong before you pay anyone, including us.
Dead machines are rarely as dead as they look. Four checks to try before anyone quotes you for a new board.
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Dead keys are not always a dead keyboard. Two quick tests tell you whether the fault is above or below the deck.
Spilled something? What you do in the next ten minutes matters more than anything a repair shop can do later.
If your laptop still has a spinning disk, this single change will do more than anything else you could spend on it.
One built-in Windows command tells you the truth about your battery in about thirty seconds.
Most people back up nothing until the day they need it. Here is a routine that takes one evening to set up.
Genuine, compatible or a used pull. All three are legitimate, and you should know which is going into your machine.
Two shops, the same fault, wildly different numbers. The reason is almost always repair versus replacement.
A crack means a new panel. But the impact that caused it often bent something else, and that part gets missed.
An honest way to work out when a repair stops making financial sense.
Three tests you can do before paying for a screen you may not need.
The noises, delays and errors that come before a drive dies, and what to back up first.
Free diagnosis
Leave your number. An engineer from your nearest GRV centre will call you back, usually the same working day.