Who travels to the Thanjavur bench
Most of our walk ins come from Thanjavur town, Kumbakonam, Papanasam, Orathanadu, Pattukkottai, Thiruvaiyaru, Budalur and Peravurani. Trichy and Mayiladuthurai are within a comfortable run when a machine needs a real bench rather than a shop that only swaps parts.
If travelling is difficult, we can arrange collection. A couriered machine gets the same written quote as a walk in and comes back with a note of the work that was done.
Student laptops and college machines
A large part of the delta workload is student hardware, and student machines have a particular problem: everything is on the drive and nothing is backed up. Tell us before we start if that is your situation, and we will clone the drive first where it is healthy enough to clone.
These are also machines where the honest answer is often not to spend the money. If a five year old laptop needs a board and a screen, we will say plainly that it is not worth it. There is a longer version of that reasoning in repair or replace.
Warranty and genuine parts
If your Lenovo is still in warranty, bring the invoice. Warranty jobs route through our Lenovo authorised centre so the cover is not affected, and we will tell you that rather than quoting you for something you are covered for. The authorised page explains what that status means.
Out of warranty, you get a choice between genuine, compatible and tested used parts, with the trade off explained rather than decided for you.