Which parts of Chennai we cover
Velachery is central to the south of the city, so most walk ins come from Adyar, Guindy, Madipakkam, Pallikaranai, Medavakkam, Perungudi, Thoraipakkam and the OMR stretch. From the west and north we regularly see machines from T Nagar, Ashok Nagar, Porur, Ambattur and Anna Nagar.
From further out, Tambaram, Chromepet, Pallavaram and Sholinganallur are a straightforward run down the GST or OMR. If the trip is awkward, we can arrange collection instead, and a couriered machine gets exactly the same written quote as a walk in.
Work laptops and company machines
A good share of Chennai work is IT company hardware, and those machines come with rules. If yours is asset tagged or managed by a company IT team, tell us before we start. We will not wipe or reimage anything without that being agreed, and we can give you a written fault report your IT team can file against.
For businesses running more than a handful of machines, we also do on site support rather than one laptop at a time. The about page covers that side of the work.
What happens when you walk in
We log the machine and note its condition with you there. Then an engineer opens it and tests the suspected parts rather than guessing from the symptom, because a black screen, for instance, is a panel fault about as often as it is a board fault.
You get the fault and the price in writing. Nothing is ordered and nothing is fitted until you agree. Most diagnoses finish in under twenty minutes, and a dead board gets a same day call with the result.