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Kochi

Laptop service center in Kochi, our Kakkanad bench

Repairs for Ernakulam and the Infopark corridor. Free diagnosis first, a written quote before any work, and a date you can plan around.

Our Kerala bench is in Kakkanad, which puts it inside the Infopark and Ernakulam working area rather than somewhere you have to plan a day around. Most machines that come in are somebody working laptop, so speed and a straight answer matter more than anything else.

The bench does its own diagnosis and its own repair. Nothing is boxed up and sent to another state, which is what usually turns a three day job into a three week one. If the part has to be ordered we tell you that at the quote, not after you have been waiting a week.

Not sure what is wrong yet? Read what a black screen usually means, or see the full list of repairs.

The branch

Where to find us in Kochi

GRV IT Solutions laptop repair bench in Kakkanad, Ernakulam

GRV IT Solutions, Kerala

Kakkanad, Ernakulam 682030

No.10/1747, Athani, Sowbhagya Building, Kusumagiri PO, Kanayannur Taluk, Kakkanad, Ernakulam 682030. Call ahead with your model number and we will check the part before you come in.

Call us for directions

What the Kakkanad bench handles

Business laptop with genuine replacement battery and keyboard parts at the GRV bench in Kochi

Work and business laptops

ThinkPad, Latitude, EliteBook and similar. Built to be serviced, which means board level repair is often viable where a consumer machine would be written off.

Chip level soldering work on a laptop motherboard at the GRV bench in Kochi

Motherboard and power

No display, no charge, no life. Component level repair where the board can be saved, replacement where it cannot, decided before anything is ordered.

Laptop display panel separated from the bezel during a screen repair at the GRV bench in Kochi

Screen and display

Cracked panels, flickering, lines and blank displays. Panel and cable tested separately, because a dark screen is often neither.

NVMe SSD being fitted into an open laptop chassis at the GRV bench in Kochi

Storage, SSD and data

Failing drives, SSD upgrades and recovery from disks that still spin. Nothing on the drive is touched without your agreement. See data recovery.

Laptop opened on an anti static mat for board inspection at the GRV bench in Kochi

Humidity and corrosion

Kerala air is hard on boards. Intermittent faults and green residue around ports are usually corrosion, and it is repairable if it is caught early.

Dust clogged laptop cooling fan and copper heat pipe being cleaned at the GRV bench in Kochi

Cooling and thermal

Blocked fins and dried paste throttle a good machine badly. Cleaning and repasting restores most of the lost speed.

Coverage around Ernakulam

Kakkanad is convenient for Infopark, Thrikkakara, Vazhakkala, Palarivattom, Edappally, Kaloor, Vyttila and Thrippunithura. Aluva, Perumbavoor and Angamaly are a straightforward run, and we see machines from Thrissur and Kottayam when a repair needs a real bench.

If you cannot get away during the day, collection can usually be arranged across Ernakulam. Send the model and your area and we will confirm.

Company laptops and IT policy

Managed and asset tagged machines come with rules, so tell us before we start. We will not reimage, wipe or alter a managed device without that being agreed, and we can give you a written fault report to file with your IT team.

If the machine is a Lenovo still under warranty, the work should go through an authorised centre so the cover is not affected. Ours is in Coimbatore, and we will tell you that rather than charging you for covered work.

Say what is on the drive before we open it

The first question we ask is whether there is work on the machine that is not backed up. If the drive is healthy we clone it before starting. If the drive is the fault, the whole order of work changes, and rushing that step is how recoverable data stops being recoverable.

The data recovery page covers what is realistic and what is not.

Questions we get in Kochi

How fast can I get it back?

If the part is in stock, a screen, battery, keyboard or drive is often same day. Board work takes days rather than hours, and you get a date at the quote stage.

Do you handle Mac?

No. The bench is Windows laptops, so Lenovo, Dell, HP, Acer and ASUS. We would rather say so than learn on your machine.

Can you collect from my office?

Usually yes, across Ernakulam. Send the model and your area and we will confirm the same day.

Is this an authorised Lenovo centre?

This bench does Lenovo service, and Lenovo warranty work routes through our authorised centre so the cover stays intact. The authorised page explains the difference.

Will you wipe my machine?

Not without asking. Tell us at the counter if there is data that matters.

Is the diagnosis free?

Yes, and it stays free if you decide not to repair.

Opening hours

Monday to Saturday   9:00 am to 6:30 pm

Sunday   Closed

Free diagnosis in Kakkanad

Tell us the model and what it is doing. We will tell you what it needs and when you can have it back.

Talk to an engineer